Tawreeq Holdings - Privacy Policy

Website Privacy Policy


Tawreeq Holdings Limited(Tawreeq Holdings Limited), headquartered at registered address 1303, 13th floor, South Wing, Emirates Financial Towers, DIFC, Dubai, United Arab Emirates, is committed to maintaining the integrity and privacy of your personal data collected through its tawreeqholdings.com web site. This privacy policy (Privacy Policy) discloses Tawreeq Holdings Limited’ information collection and processing practices in connection with the web site (Site) and applies solely to the information that we collect through the Site. By using the Site you signify your acceptance of the terms in this Privacy Policy. If you do not agree to any of the terms of this Privacy Policy, you should not use the Site.

Tawreeq Holdings Limited may amend this Privacy Policy at any time. All amended terms automatically take effect thirty (30) days after the date when they are posted on the Site. You agree that notice on the Site of changes to the policy is sufficient notice. Your continued use of the Site following the posting of changes to this Privacy Policy will mean that you accept those changes.

  1. Collection of Your Personal Data

The amount and type of information we collect depends on how you use the Site. Tawreeq Holdings Limited may collect information – some of which related to you as an individual (Personal Data) from a variety of sources, including (a) information you provide directly; (b) information we collect about you when you visit our Site, use our services, or view our online advertisements; and (c) information we receive from other sources.

  • Information We Collect Directly From You. We may collect information directly from you when you visit our Site, choose to use services or participate in programs or otherwise provide information directly to us.
  • Information We Collect About You. We may automatically collect information about you when you visit our Site, use our services, or view online advertisements. We may log data or use tracking technologies such as cookies and web beacons to collect this information about you. For more information about our use of tracking technologies, see our Cookies Policy.

We may collect the following information about you:

  • Technical information, including your IP address, browser type and version, browser plug-in types and versions, operating system and platform, and device-specific information, such as time zone setting and mobile network information (including location information); and
  • Information about your visit, including, web pages you view, links you click, web sites you visited before coming to our Site, page response times, download errors, and page interaction information (such as lengths of visits to certain pages, scrolling, clicks and mouse-overs).

(c)      Information We Receive From Other Sources. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. Please keep in mind that any information provided to us by a third party may also be subject to that third party’s privacy policy and their applicable data protection laws and regulations. Tawreeq Holdings Limited does not assume, and expressly disclaims, any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).

  1. How We Use This Information

2.1    Personal Data

We use the Personal Data and other information we collect to provide you the services and products you request and to tell you about other services and products that may be available to you. We provide information about Tawreeq Holdings Limited’ products and services, and may use it at some point in the future to fulfill business transactions related to the service and products you have ordered. Otherwise we will ask for your prior consent. Tawreeq Holdings Limited will not sell, rent, license, or trade your Personal Data with third parties other than as specified in this Privacy Policy unless we receive your express consent to do so. Unless you give your informed consent to do so, Tawreeq Holdings Limited will not share your Personal Data other than as specified in this Privacy Policy. We also use the Personal Data to manage our Site. Specifically, we may use the Personal Data as follows:

(a)      Information We Collect Directly From You. We may use the Personal Data for:

  • fulfilling our obligations arising from any contracts entered between you and us and providing you with the information, product and service you request;
  • customer or other inquiries by you;
  • providing you with other services that we have offered to you;
  • providing you with important administrative information regarding the site and the services, such as changes to this Privacy Policy;
  • creating and managing your account;
  • developing and providing advertising tailored to your interests;
  • sending you service-related communications; and/or
  • ensuring that content from the Site is presented in the most effective way for you and your computer.


(b)      Personal Data We Collect About You. We may use this information for:

  • administering and improving our Site, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • analyzing the use of our products and services;
  • measuring the effectiveness of the advertising we serve to you and others; and/or
  • making suggestions and recommendations to you and other users of our Site about goods that may interest you or them.

(c)      Information We Receive From Other Sources. We may combine this information with the information we collect directly from you and information we collect about you. We may use this information and the combined information for the purposes set out above. Tawreeq Holdings Limited may also disclose Personal Data in connection with conducting audits, responding to legal and/or regulatory requirements and information requests (e.g. for civil litigation), enforcing Tawreeq Holdings Limited’ policies, or in responding to complaints or safety, fraud preventions, hacking or other security concerns. Tawreeq Holdings Limited may also share your Personal Data with:

(i)      members of Tawreeq Holdings Limited’ corporate family and any successors;

  • other companies that work with, or on behalf of Tawreeq Holdings Limited to provide products and services (as described below);
  • law enforcement or other governmental officials, in response to a request relating to a criminal investigation or alleged illegal activity; and/or
  • other business entities, in connection with the sale, assignment, merger or other transfer of Tawreeq Holdings Limited’ business to such business entity.
  1. Sharing Your Information

When you provide Personal Data to Tawreeq Holdings Limited we may make it accessible to certain third party service providers to perform a variety of services on our behalf. These service providers include business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; advertisers and advertising networks for selecting and serving relevant adverts to you and others; and analytics and search engine providers for assisting us in the administration and improvement of the Site. Please note that we provide our service providers with only the Personal Data necessary for them to perform services and only for use for such purposes and will enter into agreements with then to ensure that they provide an adequate level of protection to these Personal Data.

  1. Automatically Collected Information and Anonymous Information

4.1    Each time a visitor comes to the Site, Tawreeq Holdings Limited collects some information to improve the overall quality of the visitor’s online experience. Such information may include referral data (e.g., the address of the last URL a user visited prior to clicking through to the Site) and your web browser and operating platform type.

4.2    Aggregated Data. In addition to collecting these types of information, Tawreeq Holdings Limited collects aggregate queries for internal reporting and targeted advertising. Tawreeq Holdings Limited also counts, tracks, and aggregates the visitor’s activity into Tawreeq Holdings Limited’ analysis of general traffic flow at the Site. To these ends, Tawreeq Holdings Limited may merge information about you into aggregated group data. Tawreeq Holdings Limited also may remove personal identifiers from Personal Data and maintain it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with Tawreeq Holdings Limited’ affiliates, business partners, service providers and/or vendors; if it does so, Tawreeq Holdings Limited will not disclose your individual identity.

4.3    Web Server Logs and IP Addresses. An Internet Protocol (IP) address is a number that automatically identifies the computer/machine you have used to access the Internet. The IP address enables our server to send you the webpages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Tawreeq Holdings Limited may use IP addresses to conduct Site analyses and performance reviews and to administer the Site.

4.4    Cookies and Web Beacons. We use cookies to give you the best possible experience on our Site. By continuing to browse this site, you give consent for cookies to be used. We do not control the use of cookies by third parties. For more details, including how you can amend your preferences, please see our Cookies Policy.

4.5    International Transmission. You acknowledge that the Internet is a global environment and using the Internet to collect and process data can involve the transmission of data onto countries outside of your jurisdiction. As described above, we may share your information with third parties and Tawreeq Holdings Limited subsidiaries and affiliates. These companies may be located in, or store Personal Data in, countries different to that in which you are located. Where this is the case, we will take steps to ensure that your Personal Data receives an adequate level of protection.

4.6    Marketing. We may use information we collect for marketing of Tawreeq Holdings Limited services and products to you as you interact with websites on the internet. Tawreeq Holdings Limited, or a third party service provider we select, may serve ads according to information we collect during your visits to the Site. Further details are described in our Cookie Policy .

  1. Links To Other Sites

The Site contains links to third party web sites that may offer information of interest. This Privacy Policy does not apply to those web sites, and Tawreeq Holdings Limited recommends reviewing those web sites’ privacy policies individually. Tawreeq Holdings Limited is not responsible for the content at these third party sites. In particular, we are not responsible for removing your Personal Data from the lists of any third party who has previously been provided your Personal Data in accordance with this Privacy Policy.

  1. Security

6.1    Tawreeq Holdings Limited has established reasonable precautions to protect collected Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction, which include contractual, administrative, physical, and technical steps. Technical measures include use of firewall protection and encryption technology where appropriate. Although Tawreeq Holdings Limited takes reasonable precautions to assess the reliability of such technology, it relies on the statements of the vendors of those products and services as part of its security evaluation. Please note that although Tawreeq Holdings Limited has endeavoured to create a secure and reliable Site for users, the confidentiality of any communication or material transmitted to/from the Site cannot be guaranteed. However, we do not promise, and you should not expect, that your Personal Data are always safe against cyber-attacks, involuntary data loss or hacking, as such activities are common.

6.2    Tawreeq Holdings Limited urges you to take every precaution to protect your Personal Data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

6.3    This Site is a general audience site and does not target or intend to collect Personal Data from children.

  1. Information Request

Should you wish to review your Personal Data that Tawreeq Holdings Limited has collected and/or request the removal of your Personal Data from Tawreeq Holdings Limited’ databases in order to prevent receipt of future communications or to halt receipt of our Site services, then please contact Tawreeq Holdings Limited through the Site’s “Contact us” page.